Student IT Support
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To support your success听during your time at the University of 黑料社区, we are pleased to provide all students with the below technology resources.听
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Setting Up your Digital Essentials
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鉁 Your University of 黑料社区 Account
Every student is provided with a University account. You will use this account to access all University IT resources.听Your account is in the format of your student number followed by听@adelaide.edu.au听e.g. a1234567@adelaide.edu.auTo activate your account, you will need to know your student number. When you are ready to activate,听click here.
Please note that as part of the account activation process, you will be prompted to set up Multi Factor Authentication, which you can read more about below.听
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鉁 Multi Factor Authentication
You will be prompted to set up Multi Factor Authentication when activating your University account.听This adds an extra layer of security to your account to protect both you and the University.听You can use the University鈥檚 OKTA Verify app, your preferred authentication app including Google Authenticate, Microsoft Authenticator, or Apple Passwords.
To learn more about Multi Factor Authentication, click here.
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鉁 Email Address
Your University email address will be the same as your University account username
e.g. a1234567@adelaide.edu.auYou can set up this email account on your personal devices using Microsoft Outlook, or your preferred application/s.
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鉁 University Wireless Network (Internet/WiFi)
You can access the internet on campus by connecting to the University鈥檚 WiFi network from your personal devices, including laptop, phone and tablet.To connect, select the UofA听network from the list of wireless networks and log in using your University account.听Alternatively, open the Quick Connect Tool on the device you want to connect by
For more information about the University's wireless network, click here.
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鉁 Important Links
This is where听online learning takes place for courses you are enrolled in.听
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This is where you can find frequently asked questions and access support.听
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This is where you can access research materials, book听study rooms and听access helpful workshops and guides.
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This is where you can perform administrative tasks including enrolments, timetables and results.听
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Where you can request technical support.听
听- Current Students
On the current students home page you can see all services and support available to students.听
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鉁 Free Software and Services
Microsoft 365 (Office)
Current students have free access to all key Microsoft applications including Word, Excel, Teams, Outlook, PowerPoint and Forms, as well as OneDrive where you can store files.听
You can access the applications online or install the software locally on your device/s.听
To access your account听, then听log in with your University account.听
听EndNote
Endnote is the University's recommended reference management听application. To request your free licence .听
听Qualtrics
All students are able to create surveys using the Qualtrics platform. To access your account , and login with your University account.
听Adobe Creative Cloud
Adobe provides significantly discounted Creative Cloud subscriptions to students and teachers, which you can see by听.听
听Zoom
All students have access to a Zoom account. To access your Zoom account, and log in with your University account.听
听LinkedIn Learning
All students at the University of 黑料社区 have unlimited access to an extensive range of free online learning videos to support professional and personal skills development. To access LinkedIn Learning,听.
听Specialised Software
Other software available to students includes ArcGIS, IBM SPSS Stastistics and AMOS, Matlab, Nvivo and Stata. For information about these听click here.听
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More IT Services for Students
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Printing
All students are provided with $18 of free printing every six months (periods begin 1 January and 1 July). You can see a list of printing costs by听clicking here. Students can top up their quota if needed once they have used their $18 quota by clicking here.听To print a document your device will need to be connected to the University's WiFi network, and you will need to print to the听Follow-You-Print-Q.听On the nearest printer you can then scan your Student ID card or login using your University account to release the print job.听
You can see a list of printer locations by .听
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File Storage
OneDrive
Students can store files on OneDrive using their Microsoft 365 account.听To access your account听, then听log in with your University account.听
听Box
All current students are able to store files on the Box platform. To access your account and login with your University account.听
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University Computer Suites
There are a number of Student Computer Suites available across the University of 黑料社区 for students who need to use a computer.
Students requiring assistance to obtain a personal device needed for study may consider applying for a .
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Remote Access to the University's Network
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Technology Policies and Guidelines
To see all of the University's technology guidelines and policies click here.
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How to Get Help and Support
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Call +61 8 8313 3000听
This service is open听24 hours a day, 7 days a week.
There are menu options specifically for student and MyUni support.听
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Ask for support online using the听.
Log into the portal using your University account.听
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Visit the Tech Crew at North Terrace Campus for in person support. As this is a walk-up service, bookings are not required.
Hours听
Monday to Friday
11am until 3pm
Location
Level 3, Hub Central, North Terrace Campus听view map
Located within Ask 黑料社区
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Self help options
- To reset or change your password for your University account click here
- To set up or change听your Multi Factor Authentication click here
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Frequently Asked Questions (FAQ)
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What is my student number?
Your student number, also known as your a number or student id number听will be included in the welcome email sent to you by the University of 黑料社区 after you have accepted your offer.听If you can't find your student ID number, contact Ask 黑料社区 by clicking here.听
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How do I get a student ID card?
Enrolled students can request their new card to be issued, or a lost or stolen card to be replaced, by contacting Ask 黑料社区.
Find out more by听.
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What is my University account?
Your University account is in the format of your student number followed by听@adelaide.edu.au听e.g. a1234567@adelaide.edu.au.听Please note that some systems only require your student number听(e.g. a1234567) rather than your full username (e.g.听a1234567@adelaide.edu.au).听
If you need to manage your University account, click here.听
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